Wow: A gratitude post

This will be my last post of 2014 — and I’d like to sum it up in three words: I’m so grateful. I’m grateful because: I get to work and play each and every day with Mark Rovner and Sann Knipple. They are the most amazing colleagues, friends and co-conspirators! I am truly indebted to… Read more

Happy Holidays

So i was so looking forward to a Buddhist/Jewish Christmas of Chinese Food and opening day of “The Interview.” I don’t think I ever thought I’d have the opportunity to say North Korea has harshed my holiday buzz, but there you go. Meanwhile, you all relax, hug your loved ones, and gird yourself for another… Read more

Make a good first impression

Chances are this December you’re going to get new donors! What will their first impression be? As anyone who has ever been on the dating scene knows, first dates are important, but follow up afterwards is crucial. That’s what takes a fleeting meeting and turns it into the beginning of something special. You have a… Read more

Raise Less Money

Here’s a thought experiment for 2015. What if you stepped off the mad whirling merry-go-round of churn and burn fundraising? What if you valued retention over acquisition? What if you postponed gratification and invested in creating a happy, inspired, and committed donor base? Maybe you would raise less money in year 1, but maybe you’d… Read more

Interview Guide: Donor Point of View

There is rarely a messenger more credible to donors and potential donors than a donor herself. That’s why I often interview donors — to gather their stories — to repurpose into appeals, testimonials and stewardship pieces. Of course, before any interview I do pre-requisite research on the individual to customize the questions as much as… Read more

Conventional Wisdom Takes a Hit

Among women who are not religiously affiliated, younger women are donating more than twice as much to charity as  are older non-religious women. That’s one of a number of surprising finding from a study released recently by the Lilly Family School of Philanthropy. As the number of people who tick the “none of the above”… Read more